Reference

Terms That Govern Your 3456bd Account

Opening an account with 3456bd means you accept these terms, which set out how your account works, how wallet transactions via bKash, Nagad and Rocket are handled, and what we each commit to.

Account & wallet rulesbKash, Nagad, Rocket scopeEligibility by local lawAccount suspension termsUpdates notified to you
3456bd Terms That Govern Your 3456bd Account
HOW WE HANDLE YOUR ACCOUNT

Security, Retention and Your Rights Under These Terms

We apply account-level controls to keep your data and wallet linked correctly. Here is what that looks like in practice across the four areas that matter most.

Wallet Verification

When you link bKash, Nagad or Rocket, we verify that the mobile number matches your registered account. Mismatches are flagged before any withdrawal is processed, not after.

Account Security

Your account uses OTP confirmation for login from unrecognised devices. If you suspect unauthorised access, use the lock-account option in settings — it takes effect immediately.

Data Retention

We keep transaction records and account data for as long as your account is active and for a period after closure as required by our operational obligations. You can request a data summary via the Help Centre.

Requesting Changes

To update registered wallet details — switching from Rocket to Nagad, for example — raise a request through live chat with your account ID. Changes take effect after identity re-confirmation.

TERMS CONTACT PATHS

Reach Us About These Terms

Live Chat Open the chat widget from your account dashboard to raise a terms query directly. Our support team can clarify specific clauses and escalate account-level disputes on your behalf.
Email Support Send detailed terms or wallet-verification questions to our support address. We aim to respond with a specific answer referencing the relevant clause, not a generic reply.
Account Help Centre The Help Centre in your account settings lists common terms questions, wallet-linking steps for bKash, Nagad and Rocket, and the process for requesting a formal account review.

Common Questions About These Terms

These are the questions we see most often from accounts in Bangladesh. Each answer references the specific part of our terms that applies.

They apply to anyone who opens an account on 3456bd. Eligibility depends on your local law and the region you access from — we do not override local legal restrictions.

We notify you through your registered account before any material change takes effect. Minor clarifications may be updated immediately, with a note in the terms changelog.

Raise a wallet-update request via live chat with your account ID. We verify your identity before switching the linked wallet, so your withdrawal path stays correct.

Accounts can be suspended if transaction activity is inconsistent with registration details, if verification documents are not provided when requested, or if access originates from a restricted region.

Contact us via live chat or email with your transaction reference and the amount in question. We review against our payment logs and respond with a clause-specific explanation.

We retain records for a defined period after account closure in line with our operational obligations. You can request a summary of your stored data through the Help Centre at any time.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.